The free hotel guest app that lives on your guests' phones

There is no open signup. An account exists only where there is a reservation, so the only people inside the app are people staying with you. The sign-in link arrives in the confirmation email you already send, and using it is entirely their choice. A guest who ignores it books, pays and arrives exactly as they do today. A guest who uses it opens their stay, writes to your reception and books the experiences you curate, without picking up the phone.

Messages from the app land in Community inside Tribii, next to the threads from your own booking page. You reply under your own name and your own branding rather than from a personal inbox, and the guest gets a notification on their phone. On Max with the channel manager connected, your Booking.com and Airbnb threads arrive there too.

A guest moving dates at midnight is a phone call you never get. The app checks your live availability, holds your minimum stay and your closed dates, and prices new nights at what you charge for them rather than at the average of the old booking. A non-refundable rate, a board plan, a stay already checked in or a closed month all route back to you instead.

Guests see posts from people staying within twenty kilometres on overlapping dates, worked out from the property on the reservation: the app never asks for location permission. Only the city shows, never your property and never a room number, and any guest can block or report another. Joining is opt in, behind its own consent screen.

Yes, on every plan including Free, for up to 20 rooms. The app, guest messaging, the experiences you curate and the traveller board cost nothing. Online self check-in with the traveller register and room access comes with Max, and guest activity notifications with Pro.

No, and nobody is pushed into it. A guest who never installs it books, pays and arrives exactly as they do today, with their confirmation by email. The app simply makes the guests who do use it easier to look after.

Android, on Google Play, today. Guests on any other phone still get everything that matters by email: the confirmation, the receipt and your messages. The app is the extra, never the requirement.