Manifesto

For the small house.

Tribii isn't just a company, it's also a cause. Our manifesto sums up our core values. This isn't PR, it's putting our daily passion and long-term goals into words.

01 · Tribii manifesto

From the front desk.

We have worked the night shift. We have watched a guest hand over a printed booking from a platform we never met, with our own welcome paid for in commission. We have sat with hoteliers going through invoices, watching them flinch every time another OTA line came up. We have seen what the industry looks like from behind the counter, and we know what it costs. That is where Tribii was built from. Not a boardroom. Not an investor pitch. A front desk, late on a Tuesday, after the last guest had gone up.

02 · Tribii manifesto

The local house is the point.

The breakfast that tastes like the place you flew to. The bar three streets back that nobody on a list could have sent you to. The owner who knows which beach faces east in March. None of it travels well in a brochure. None of it survives a corporate handbook. It is the difference between staying somewhere and just sleeping there, and it lives almost entirely inside small, independent hotels, guesthouses, hostels, and B&Bs run by the people who actually live in the town. We think those places should still be open and full ten years from now, with the same family at the door and the same character on the inside. Tribii exists to make sure they can be.

03 · Tribii manifesto

The tools never came to them.

The big chains got the software first. Then the mid-market chains. Then the upmarket boutique groups with three or four properties. By the time the industry got around to the family-run six-room guesthouse, the model on offer was a teaser plan, a per-booking commission on top of OTA commission, or a five-figure annual contract for a system that took six months to set up. Most small hoteliers ended up running the property on an email inbox, a PDF reservation form, and the rest of the operation in their head. The technology was there. It just was never aimed at them. So we built the version that was.

04 · Tribii manifesto

Free, and free for a reason.

A six-room guesthouse cannot pay enterprise software prices. It also should not have to hand 30% of every booking to a platform that owns the guest after checkout. So we built the other option. A booking engine, a website, an embeddable widget, inventory, payments, guest management, reports: free, up to twenty-five rooms, forever. Not a trial. Not a teaser. The actual product, on the same screen a chain hotel runs on, given away because most small properties cannot otherwise have it. We make our money on the minority of properties that grow past free and choose to pay for more. The free plan is not a cost we tolerate. It is what we are for.

05 · Tribii manifesto

Built to be on your side.

No commission on a single direct booking, now or ever. A flat monthly price when you outgrow free, so you always know what you owe at the end of the month. Your guests are yours: their email, their phone number, their booking history, sitting in your account, not in ours. If you cancel, you drop back to free and keep everything you have built. We are a small team of former hospitality workers, building for hoteliers who still want their bookings to be theirs. We will keep showing up for that with the next feature, the next fix, and the next conversation.