The Tribii Journalgiovedì 22 ottobre 2026 · AmsterdamGratis da leggere · Gratis da condividere
Appunti dalla struttura indipendente

Appunti dalla struttura indipendente.

Un journal di lavoro per albergatori indipendenti, scritto da persone che sono state alla reception, hanno fissato le tariffe e tenuto i conti. Leggi, condividi, discuti con noi.

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Risultati per “Marketing”.

The words "Booked in the conversation" next to an AI chat where a guest asks for a quiet room and books it, with the hotel as merchant of record
Industry notes·14 min

UCP for hotels: the Universal Commerce Protocol and the future of online booking

Google and the biggest names in travel have written a shared language that lets AI assistants book a hotel room inside a conversation. It is called UCP. Here is what it is, who keeps the guest, and what independent hotels should do before it reaches Europe.

TribiiTribii
19 ott 2026
The words "Commission is only the first line" next to a receipt for one OTA booking on a room priced at €100, where the hotel keeps €69.75
Playbook·8 min

The real cost of an OTA booking: commission is only the first line

Most hoteliers know their commission rate. Few know their effective rate. Here are the other lines on every OTA booking, and how to work out what a room really costs you to sell in 2027.

TribiiTribii
03 ott 2026
A hotel guest book card in forest green and mint, with a stay record detaching from an OTA booking and settling into the hotel's own guest list
Manifesto·17 min

Own your guests

An OTA booking doesn't hand you a guest. It hands you a stay, and the OTA keeps the name, the email and the right to ever talk to that person again. Here's what that costs an independent hotel, and how Tribii is built on the opposite assumption.

TribiiTribii
16 set 2026
Three overlapping circles labelled Hotel, Guest and Neighbourhood, meeting at a centre marked "the stay"
Playbook·8 min

The street outside is part of your hotel

How guest messaging, local experiences and a traveller board turn a stay into three connections, and why one of them lands as a real line on the folio.

Daniel VidalDaniel Vidal
02 set 2026
Is there a truly free hotel PMS? What "free" covers in 2026
Playbook·6 min

Is there a truly free hotel PMS? What "free" covers in 2026

Three different things get called free hotel software, and only one of them is free in the way you mean. Here is how to tell them apart.

TribiiTribii
03 ago 2026
Do small hotels need a channel manager?
Playbook·6 min

Do small hotels need a channel manager?

The honest answer is sometimes. Here is how to work out which sometimes you are in, using your own numbers rather than a vendor's.

TribiiTribii
29 lug 2026
Commission-free booking engine: what it really means
Playbook·6 min

Commission-free booking engine: what it really means

Every booking engine calls itself commission-free. The phrase is doing different work in each case, and only one version means what you think.

TribiiTribii
27 lug 2026
Channel manager vs booking engine: what a small hotel actually needs
Playbook·6 min

Channel manager vs booking engine: what a small hotel actually needs

The two tools get sold together and confused constantly. One sells rooms on other people's websites. The other sells rooms on yours.

TribiiTribii
22 lug 2026
How much commission does Booking.com take, and how to pay less
Playbook·7 min

How much commission does Booking.com take, and how to pay less

The headline rate is only part of the bill. Here is what you actually pay, what you can change, and what you cannot.

TribiiTribii
20 lug 2026
Two browser tabs, Booking.com and the hotel's own website, with the direct rate lower and commission free.
Industry notes·11 min

The Second Tab: Why Guests Find You on Booking.com and Book Somewhere Else

Most guests who book you directly found you on an OTA first. Here is what that second tab is worth, and why, after the EU killed rate parity, independent hotels can finally win it.

Daniel VidalDaniel Vidal
07 lug 2026
A hotelier at the front desk working on a single calm screen instead of a wall of open laptops and tabs
Industry notes·11 min

One system, not twenty: the case for running your hotel on a single screen

How independent hotels ended up juggling a dozen disconnected tools, and what it looks like to put the whole house, guests included, on one.

Daniel VidalDaniel Vidal
27 giu 2026
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