Notes from the independent house.
A working journal for independent hoteliers, written by people who have stood at the desk, set the rates, and balanced the books. Read, share, argue with us.
Results for “Guest data”.

Own your guests
An OTA booking doesn't hand you a guest. It hands you a stay, and the OTA keeps the name, the email and the right to ever talk to that person again. Here's what that costs an independent hotel, and how Tribii is built on the opposite assumption.

Open-source hotel software vs free SaaS: the real cost of self-hosting
The licence costs nothing. The server, the updates, the backups and the person who fixes it during check-in are not included.

Is there a truly free hotel PMS? What "free" covers in 2026
Three different things get called free hotel software, and only one of them is free in the way you mean. Here is how to tell them apart.

How much does a hotel booking engine cost in 2026?
Published prices, hidden tiers, and per-booking fees. What the market actually charges a small property, with every figure sourced and dated.

Commission-free booking engine: what it really means
Every booking engine calls itself commission-free. The phrase is doing different work in each case, and only one version means what you think.

Cloudbeds pricing for small hotels: what you will actually pay in 2026
Cloudbeds does not publish a price. Here is what is known, what is estimated, what to ask on the sales call, and when a small property is overpaying.
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